FAQS

Q. HOW LONG WILL THE INSTALLATION TAKE?

The average installation time is 3 - 4 hours.

Q.  HOW LONG WILL THE TANK LAST?

100 gallons of propane will last approximately 260 hours of run time. Depending on your usage habits, this will equate to a 30 - 90 day period  before the tank would require to be filled.

Q.   HOW LARGE IS THE TANK?

A 100 gallon tank measures 55" tall by 30" wide and is above ground.

Q.   WHERE IS THE TANK NORMALLY LOCATED?

The tank is normally located against the house, no more than 100' from the driveway, or an area where a delivery truck can stop to deliver fuel to the tank. The code requires the tank to be 3' from a window or doorway and 10' from an ignition source. Examples of ignition sources are dryer vents, air conditioners and other direct vent appliances. The tank cannot be located under a deck.

Q.   ARE THERE ANY PERMITS REQUIRED TO INSTALL MY NEW HEARTH?

There is 1 permit required to install your hearth.  You will need a gas permit to install gas piping.  This permit is requested from the local Building Department and an inspection will follow.   Superior Energy will obtain all permits.

Q.   HOW DO I RECEIVE DELIVERIES?

Superior Energy incorporates a state of the art delivery system whereby our delivery truck will be automatically dispatched to fill your cylinder for your convenience.  You will receive a metered receipt for the delivery and a request for payment will be mailed.

Q.   IS THERE ANY MAINTENANCE REQUIRED FOR MY NEW HEARTH?

Propane fuel is very clean burning and normally will be problem-free, but we suggest a yearly inspection which can be scheduled through our service department.

Superior Energy knows you will enjoy the warmth and beauty of your new hearth and we will always be there for service whenever the need may arise.  We take pride in our craftsmanship and prompt service, which will give you peace of mind when choosing Superior Energy as your propane supplier.




860-875-6221 • 1-800-242-0427